FAQs

Trusted & Affordable Plumbers Servicing the Sunshine Coast

Frequently Asked Questions

See quick answers to a few questions we get asked often below. If you can't find what you are looking for, please feel free to give us a call anytime.

  • Do You Have a Plumber Available for Emergencies?

    Yes – We have a plumber rostered for after-hours, so when we say you can ring us anytime for emergencies – we mean it!

  • What Areas Do You Cover?

    We cover anywhere from Mudjimba to Gympie and inland to Nambour.

  • How Long Have You Been Plumbing Around the Noosa Area?

    We have been plumbing in the area since 1980, so over 40 years!

  • Does Your Company Have the Appropriate Insurance?

    Yes, we are fully covered.

  • Are You Licensed?

    Yes, all of our tradespeople are qualified, OH&S compliant, police checked, and fully COVID-19 vaccinated.

  • Do You Offer Any Warranty?

    Yes, we offer a warranty on all labour and endeavour to do the job right the first time. Individual products also come with a specific manufacturer warranty.

  • Can I Supply My Own Taps and Toilets?

    Yes, we will install any tapware, and PC items supplied, provided they have been purchased from a reputable plumbing or building supplier and are WELS-rated (Water Efficient Labelling and Standards).

  • Do You Give Free Quotes?

    Yes, we offer free quotes on large jobs like renovations, new homes, treatment plants etc. Servicing taps, leaking toilets and smaller jobs are done at our standard hourly rate.

  • Do I Need a Plumbing Permit for Plumbing and Drainage Work?

    You do not need a plumbing permit if you are changing like-for-like; for example, just pulling out the old toilet and putting a new one in the same place.


    You will need a plumbing permit if you are changing things by adding fixtures or relocating them. It is better to put an application into your local council so that if you should sell, there will not be a hold-up when trying to comply later and possibly losing the sale.

  • How Do I Pay?

    An invoice will be posted to you within a few days of the job being done which you can pay by:


    • Internet Transfer (Details are on the invoice)
    • Cheque
    • Money Order
    • Deposit at Any Commonwealth Bank (Just ask the teller to include the invoice number so we can match your payment with your invoice)
    • Visa, MasterCard or Bankcard for Amounts Up To $1000 (For greater amounts a 2% charge applies.)

Do you still have questions? Call us on 1800 074 567 to discuss your plumbing needs with our friendly team today.

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